FQA
Frequently Asked Questions (FAQ)
1. How do I place an order?
Simply add products to your cart, proceed to checkout, enter your details, and complete your purchase. Youβll receive an order confirmation email.
2. How can I track my order?
Once shipped, youβll receive an email with a tracking number. Use it to track your order on the carrierβs website.
3. Do you ship internationally?
Currently, we only ship within the U.S. Contact us for international inquiries.
4. How long does shipping take?
Domestic orders usually take 5-7 business days after processing. Delivery times may vary by location.
5. Can I cancel or change my order?
Once your order is placed, it cannot be changed or canceled. Please contact us immediately if you need assistance.
6. How can I return an item?
If youβre not satisfied, review our Return and Refund Policy. Contact us within 30 days for returns.
7. What if my item is damaged or defective?
Contact us within 7 days, and weβll assist with a replacement or refund.
8. Do you offer gift cards?
We currently donβt offer gift cards.
9. How can I contact customer service?
Email us at service@tounlimit.com
Β or call (626) 307-4312.